This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can I refund accessories

Go to solution
Bryan_89
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎12-09-2022 22:00

on ‎12-09-2022 22:00

Pre ordered the new iPhone 14 Pro. Bought the charger and wire as an extra not realising you get a wire included already. Am I able to refund the wire? If so how do I go about doing it? Or can I cancel the accessory order before delivery due on Friday.

Message 1 of 6
978 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144429 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎12-09-2022 22:12

on ‎12-09-2022 22:12

@Bryan_89 

Return anything quibble free within 14 days of receipt https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
974 Views
0 Kudos
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 144429 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎12-09-2022 22:12

on ‎12-09-2022 22:12

@Bryan_89 

Return anything quibble free within 14 days of receipt https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
975 Views
0 Kudos

Go to solution
Bryan_89
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎12-09-2022 22:15

on ‎12-09-2022 22:15

Thank you!

Message 3 of 6
969 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 144429 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎12-09-2022 22:51

on ‎12-09-2022 22:51

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
962 Views
0 Kudos

Go to solution
Bryan_89
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-09-2022 22:08

on ‎16-09-2022 22:08

Hi just going back on this topic. I can’t see anything about returns and I seem to be going round and round in circles and back to the home page because it keeps saying about going to the contact page every time.

Message 5 of 6
886 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Bryan_89
  • 144429 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎16-09-2022 23:54

on ‎16-09-2022 23:54

@Bryan_89 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call 202 from your O2 phone or any of these numbers Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
882 Views
0 Kudos
Top