iPhone 6- PreOrder

[Anonymous]

Just a quick question regarding the iPhone 6. Will customers due an upgrade for their phone be given priority over pre-orders of the iphone 6?

[Anonymous]

Well then you have no choice but to wait then like everyone else who is waiting. I personally didn't get on with the plus it was way too big but each to their own

[Anonymous]

@Anonymous

Would it not be easier and cheaper for u to purchase a sim only direct from Apple and just continue with your current O2 contract in that. That why the phone is yours out right. Just a thought.

[Anonymous]

It's not cheaper at all it's more expensive. The handset itself is £700+ !!

[Anonymous]

ist cheaper as you will be paying less over all for the handset and not +£100 when on o2

apple offer to pay monthly swell so i could just keep my current contract and use my sim on the new device or will i still need to pay the rest of the device without the airtime balanse in one go to keep it

[Anonymous]

SOme people have paid a lot for this phone!

i guess i should stay quiet. i'm getting it free!.... well..... i use the term 'getting it' very very loosely!

[viridis]

I wish people would stop going on about how these phones are hundreds more on o2 when in reality, if you go with the correct option on tariff and upfront amount they are actually cheaper than apple.

[Anonymous]

Well said

[Anonymous]

o2's customer service agent 'Danny Lomas' has now added salt to my wounds with the following suggestion that my frustration with the misleading 'up to 14 days' delivery period was actually caused by me not understanding their website!!!

"When you originally upgraded your iPhone, it wasn't in stock, which is suggested by there being a quoted timescale for the order to be fulfilled. If it was in stock, it would have been with you the next working day. When ordering it now, a quoted timescale is given throughout the order process."

1) It didnt say 'Order will be fulfilled in up to 14 days' it said DELIVERY in up to 14 days.

2) Even if it did say what they are claiming, its now way past 14 days and the order is both 'unfulfilled' and 'not dispatched' - so either way they are still wrong?!

3)  How the hell does whats on the website NOW have any relevence to what I saw on the 23rd of September?!"!?!

When you see the words 'Delivery in up to 14 days' all you think of is that the phone will take that long to get to you for whatever reason. You dont really care what the reason is, you just go by the delivery date.

I'm so past being angry now, o2 are just a bunch of cow boys. The only thing that suggests a phone is out of stock are the words 'Out of stock'. 

This whole problem has been caused by o2's failure to understand that the phrase 'up to ' means 'no longer than'.

But no, they use incorrect wording and then blame it on their customers for not understanding. If I was a commoner I'd enter all sorts of swear words here right now. But instead I'll just sing the national anthem.

LORD HAVE MERCY

[Cleoriff]

As I have said previously..an absolute shambolic fiasco...

[jonsie]

Understandable, it's not O2's fault now as the customers are too thick to understand. Dear me, no wonder people are so angry.