on 09-07-2008 13:55
I have an current o2 contract however I am looking to let my wife use that while I move to the iPhone. I registered with CPW but failed their credit check. However when I rang o2 they said if I go in store and fail the credit check I will have to pay £100 security deposit (fine with me) and I receive a rebate after 3 months. My local o2 store have said this is not correct - if I fail the credit check I do not get a phone, simple as that. Does anybody know what will happen if I go instore and the credit check is rejected - would the fac tthat I have an exsisting o2 contact help?
on 09-07-2008 14:25
I'm not sure but can you get to an O2 shop today or tomorrow and get them to credit check you? That's what I would do.
I can't unfortunately, I am in work. Bit gutted really as we desperately need a new phone and the iphone fits the bill.
on 09-07-2008 14:29
you could get a straight pass, or a pass with 150 deposit or a pass with 350 deposit
or you could get a straight fail.
on 09-07-2008 14:36
What would be the reasoning behind it?
Existing customers have already been credit checked by 02, why would they need to be checked again just because they're getting a new handset?
Do 02 re-carry out credit checks on customers at intervals over the course of a contract, even if the customer isn't upgrading/signing a new contract? I don't think so.
Existing customers have, presumably, been paying their current iPhone bills since November last year, getting a new handset should really see no change to this. If 02 insist on stupidly rechecking even existing customers then they're creating more work for themselves. They don't stand to gain anything from it, even if an existing customer fails the check; they get a £100 deposit for 3 months before they have to pay it back.
Why the hell do they insist on payment by credit card only for the iPhone anyways?
on 09-07-2008 15:08
I guess what I shoulda said was "Why the hell can't y'just pay with cash anyways?"
I'd much rather just hand over cash, especially when this upgrades on £99.
In and out in 5 mins.
on 09-07-2008 15:35
Why oh why can't O2 or the CPW be truthful and just say they were caught with their pants down?