5s warped from heat..

[Anonymous]

Had my 5s for around 6 weeks, numerous problems first one I have noticed the back of my phone getting extremely hot wether it's been used or not seems totally random. Now on the right side It seems to of bent/ warped which I can only imagine is due to the heat, I have heard a few friends with the same problem and can only think this is the only answer, anyone with similar issues? Never dropped it, not a scratch and never keep it in pockets.
Thanks

[Anonymous · Accepted solution]

I use the 5s with no such issue.

Some have said the 5s is not strong in signal as previous iPhones but with mine it's been fine.

I'd go with an Apple genius appointment.

They'll run a diagnostic and if it's at fault you'll walk out with another b

Make an iCloud / iTunes back up before you go.

[Anonymous]

Apple store replaced, took about 5mins. Rather shocked, extremely happy, they couldn't say what the exact problem was but agreed it was a fault! Thanks guys

[MI5]

Good result

[Anonymous]

@Anonymous said "Apple store replaced, took about 5mins. Rather shocked, extremely happy, they couldn't say what the exact problem was but agreed it was a fault! Thanks guys "



Hi.

You're welcome and glad to be of help.

This goes to support why I continue to buy into Apple.

Their Customer service and Support infrastructure is second in this sector.

No sending it off, waiting for an engineers report, worrying if they'll say it's end user error.

Glad you got this sorted with little fuss.