Solved: 5s warped from heat..

Anonymous · ‎25-06-2014

Had my 5s for around 6 weeks, numerous problems first one I have noticed the back of my phone getting extremely hot wether it's been used or not seems totally random. Now on the right side It seems to of bent/ warped which I can only imagine is due to the heat, I have heard a few friends with the same problem and can only think this is the only answer, anyone with similar issues? Never dropped it, not a scratch and never keep it in pockets.
Thanks

Anonymous · ‎25-06-2014

I use the 5s with no such issue.

Some have said the 5s is not strong in signal as previous iPhones but with mine it's been fine.

I'd go with an Apple genius appointment.

They'll run a diagnostic and if it's at fault you'll walk out with another b

Make an iCloud / iTunes back up before you go.

View solution in original post

Anonymous · ‎25-06-2014

Go straight to an apple store after making an appointment here http://www.apple.com/uk/retail/geniusbar/

MI5 · ‎25-06-2014

Send it back to Samsung - It shouldn't get that hot at all and certainly not warp!!

Edit: I'm leaving this in for bob lol

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎25-06-2014

MI5,said "Send it back to Samsung - It shouldn't get that hot at all and certainly not warp!!"

Have I read that the wrong way round ? (Again 😞 )

Op do you have an

iPhone 5s or Samsung Galaxy s5

jonsie · ‎25-06-2014

@MI5 wrote:
Send it back to Samsung - It shouldn't get that hot at all and certainly not warp!!
Edit: I'm leaving this in for bob lol

Sure? 5S not S5:smileytongue:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎25-06-2014

That's why I left it.... lol

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎25-06-2014

It doesn't take a lot to confuse me

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎25-06-2014

Sorry not clear enough iPhone 5s

Anonymous · ‎25-06-2014

Just wanted to know if it was a common problem, another issue is lack of signal since upgrading from the 4s used to get good signal and 3G now hardly get anything! Seems like it's just one thing after another wish I kept my 4s!
Shame the apple shops are so wide spread I hope the hour journey is worth it that is my only worry. Thanks for your advice guys!

MI5 · ‎25-06-2014

Not a common problem that I'm aware of.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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