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Problem with Galaxy S5 after updating to 5.0

Grilo
Level 2: Apprentice
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20150125_091504.jpgHi,

 

I have an unbranded (BTU) Samsung S5 bought last November at the Carphone Warehouse.

 

Recently updated from 4.4.2 to 5.0 via Kies and everything seemed to go smooth without ant problems. Once completed, I done the hard reset and reinstalled everything again. The phone runs fine with nothing to report other than when I come to the end of the day and switch it off and leave it on charge during the night. The next morning when I try to switch it back on I get a recovery mode screen and to get rid of it I have to long press the power button until it finally returns to the normal Samsung starting up screen and then is fine.

 

Attached is a picture of what I'm getting in the hope that someone here can throw some light on the matter.

 

Thanks in advance.

jgrilo
Message 1 of 30
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Grilo
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No, the phone is not rooted and if it's got an on and off button, why not turn it off? It's a personal thing, I guess!

jgrilo
Message 11 of 30
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Anonymous
Not applicable
Was only trying to offer a temporary solution until it is resolved for you.

Sorry if you felt it was not helpful.
Message 12 of 30
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viridis
Level 56: Guvnor
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Personally I would try doing a repair install via kies to make sure everything went on ok in the last update.
Back everything important up first.
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Grilo
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I know you were but I have this belief that if I switch it off when not needed, it will extend it's life and also clear all the rubbish that's left in it's memory. Sorry if I appeared rude but didn't mean to in any way. Thanks.

jgrilo
Message 14 of 30
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Anonymous
Not applicable
Not at all. We are all trying to help each other and I didn't want my suggestion to come across as flippant.

Just thought it might help until you get a fix. 😀
Message 15 of 30
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MI5
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Off top of my head the only way this would happen is if you are accidentally catching the vol up button when you are pressing the power button.
Is the phone in a tight case which might be pushing on the vol button ?
Try very carefully turning it on and see if it still does it....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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viridis
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@MI5 is it normal to show "system status: custom"?
I thought it would show "official" on unrooted official roms.
Message 17 of 30
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Anonymous
Not applicable
Samsung use "official". You are correct @viridis
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MI5
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It can't have been rooted or Knox would show 0x1.
That "custom" is worrying though as it should show "official".
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 19 of 30
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Grilo
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Hi MI5,

 

The phone is used in a original flip case or without any at all and it has happened always since the update. I'm thinking about taking it to Samsung service centre to see if they can help.

Thanks for your help and advice.

jgrilo
Message 20 of 30
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