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Phone Signal

Anonymous
Not applicable

‎01-11-2016 15:54

‎01-11-2016 15:54

Hi all,

 

Both my wife and I have android phones on O2. However she always seems to get a far better signal. There are times when she will have 4G and I won't even though we are right next to each other. We have tried swapping sims into each others phones and strangely the same thing happens when we swap. She gets a better signal on my phone with her sim than I do with my sim in her phone. What could be causing this? 

 

Any help would be appreciated.

 

 

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adamtemp64
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‎01-11-2016 15:56

‎01-11-2016 15:56

Strange one how old are the sims?

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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In response to adamtemp64
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‎01-11-2016 16:00

‎01-11-2016 16:00

It is strange but the obvious thing is for you to pop into any o2 shop and get a sim swap to see if it helps.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to adamtemp64

‎01-11-2016 16:07

‎01-11-2016 16:07

Both around a year old. Our contracts are within a month of each other. We always update the sim when we upgrade.

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Martin-O2
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In response to Anonymous
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‎09-11-2016 11:39

‎09-11-2016 11:39

Hi @Anonymous did you have any luck improving your phone signal? 

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