HTC One lost connection with home wifi

[Anonymous]

WiFi connection has been fine for 18 months, all of a sudden out of nowhere phone is losing connection. The only fix is to keep resetting WiFi. All other devices such as laptop and tablet are fine and do not have this issue.

[MI5]

Forget the connection on phone and re-scan.

[Anonymous]

Done that, it rescans, finds my WiFi, tries to connect and fails... Grrrrrr!!

[MI5]

Is it BT WiFi?

[Anonymous]

No Virgin

[MI5]

Have you tried changing the channel on the router?

[Anonymous]

Within the last fortnight, didn't change anything unfortunately 😔

[MI5]

Quite a few reports on Virgin's forum and some things to try to resolve it too http://community.virginmedia.com/t5/Wireless-Networking/bd-p/Wireless

[viridis]

192.168.0.1 put that in your address bar.

log in using "changeme"as your password (unless you changed it)

Go to advanced

Go to wireless radio

Set it like this 

[viridis]

Once done that, exit page, wait 10 seconds, turn off router, wait ten seconds turn on router, wait a few minutes, then connect