on 29-11-2012 18:16
Well recently i was going to play a new album i got on google music and as soon as i tapped it, my phone screen switched toff and it wont come back on, ive tried connecting it to my computer and charging it, the light will come on and it turn green and still wont work, i would of tried taking out the battery as thats my best choice, but i dont think you can remove the battery from it like most phones, any suggestions?
Solved! Go to Solution.
on 29-11-2012 18:24
Press and hold the ‘Volume Up' key and the ‘Power' key, and count to five
Wait for your device to vibrate
As soon as you feel the vibration, release the keys
Your device should reboot as normal
Samsung AtivS WP8.1 Samsung Note 4.
on 09-03-2013 20:46
on 05-11-2013 23:48
Thanks alot. I don't know what happened to my phone but the screen wouldn't turn on when I was pressing any of the buttons on the device. But took your device and it's sorted now. Cheers!