Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5339 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 7779 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

Adjusting Text Size on Android - step 1 Adjusting Text Size on Android - step 2 Adjusting Text Size on Android - step 3 Adjusting Text Size on Android - before
Marjo by Former Staff
  • 12750 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 31407 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 10321 Views
  • 7 replies
  • 1 kudos

Accessibility Issue: Live Chat

Hi, I joined O2 last week as part of a Virgin upgrade. However, my name was spelt incorrectly. I'm unable to use a phone, because of my disability, which leaves live chat as the only option I have. However, I cannot find this option, despite being to...

Resolved! Offered 10gb @ £10/month, got 5gb @ £10/month instead

My VM package is M125 broadband. The marketing agent said he and can give me a better deal if I will get the volt package, and offered to boost my broadband speed from M125 to M250 and 10gb data, unlimited minutes and texts from o2. The price given w...

SamB2023 by Level 1: Joiner
  • 305 Views
  • 1 replies
  • 0 kudos

Payments

Does anyone any ideas of how to speak to a human in O2. I would like to pay off a couple of mobile phones I have on contract!

Suzt by Level 1: Joiner
  • 221 Views
  • 1 replies
  • 0 kudos

Payments

I made a 60 payment today which has been confirmed but the one I made last week has come out bank but not shown

No coverage

Have an 02 account, no coverage at home, no signal or 4-5g. Disgusting and service not fit for purpose. I want to get out of my contract as have 10 months left. Can only use phone on WiFi for Internet and calls at home. Not fit for purpose, I would j...

Spookggb by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

IPhone 15 pro max

Hi I ordered my new phone on the 16/9 still hasn’t arrived I have checked it’s out of stock and nobody told me this so will cancel and go else where how do I do this this.

Resolved! Scam Phone Number

Just be called by this number claiming to be 02 07520 634116 please be vigilant.

Kazzer by Level 1: Joiner
  • 591 Views
  • 5 replies
  • 1 kudos

Receiving messages from a disconnected number

My daughter has changed her mobile number, I am Still receiving messages from her old and new number , even though when you ring her old number it's disconnected? I have now blocked her old number , but I cannot receive any messages at all now , only...

Wuwendy by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos