Access For All
A place to find out all about O2’s Accessibility options, get support and share experiences. Any feedback and ideas are welcome.
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Forum Posts

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Community Manager
  • 574 Views
  • 0 replies
  • 0 kudos

Apple Accessibility Videos 📱

Below, are some of Apple's very own accessibility videos for the iPhone. From using your iPhone without seeing the screen, to adapting gestures to your physical needs, discover how the accessibility features built into your Apple devices can help you...

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lewys-gp by Former Staff
  • 1639 Views
  • 3 replies
  • 2 kudos

A guide to personalising your phone

Hi everyone, Have you ever struggled to read your text messages because of the font being too small to read? Or wondered if elements on your device's display could be bigger, smaller, darker or brighter based on your personal preference? There are ma...

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Marjo by Former Staff
  • 3447 Views
  • 12 replies
  • 4 kudos

Access For You: Registration

Hi everyone, If you would like to register for our Access For You service please send us a private message* with the following details and one of our team will get back to you. *In order to send a private message you will need to sign in with your My...

Access for All logo
EmilieT by Former Staff
  • 24810 Views
  • 0 replies
  • 3 kudos

Access For All

Hi everyone, Welcome to the Access For All board! In this space, you will be able to find out all about O2’s Accessibility options, get support and share experiences. All feedback and ideas are welcome, and if you're not sure where to start here are ...

Access for All logo
EmilieT by Former Staff
  • 4552 Views
  • 7 replies
  • 1 kudos

Resolved! Billing

I have recently received a new credit card and I’m not sure how to change the credit card for my O2 bills to be charged to? Can anyone help?

Resolved! texting and calling

hi i want to get my PAC and when im texting to 65075 it say massage send fild and when i call 202 i cant call also icant send massage to 85075

11ali by Level 1: Joiner
  • 128 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel my contact

I got an email in July saying that after 2nd of august I can cancel my contract act anytime without having to pay for the remainder of my contract is that true?

Naveed by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! calls history

Hi everyone , I have been with 02 for a number of years and wish to gain access to my calls history. How can I obtain this please?

cat6458 by Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Resolved! o2 contract

hi all can anyone tell me please i am out of contract after 2 years with 02 just bought another phone again on o2 do i need to cancel the old contract otherwise i will end up with 2 bills new phone not from o2 shop

russ1966 by Level 1: Joiner
  • 177 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock old phone

Hi, I had a contract with 02 for a iPhone 6s, I’m wanting you to use it with another sim but it needs unlocking can you help?

Phone call issue

My partner calls me after 11pm ever night but it goes straight to voicemail he calls again and it goes through. I have checked do not disturb and can not think of anything else

FeeFee by Level 1: Joiner
  • 109 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring number from three to O2

Can someone help please? I am moving from a sim only contract from three to O2. when I ordered the O2 contract online, I entered my number and PAC to transfer my number. It's now been two days and my number still hasn't transferred. I have entered th...

toast by Level 1: Joiner
  • 190 Views
  • 1 replies
  • 0 kudos

Temporary mast

I am wondering as there seems to be a temporary mast up in Sutton on sea lincolnshire… I am being told it is temporary but want to confirm this?? Any ideas? I want to come back to 02, but have not been able to as signal was too bad where I work, howe...

Chezz by Level 1: Joiner
  • 216 Views
  • 2 replies
  • 0 kudos