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on 13-08-2019 13:21
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13-08-2019 13:23 - edited 13-08-2019 13:25
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13-08-2019 13:23 - edited 13-08-2019 13:25
You can do this via My O2 http://www.o2.co.uk/myo2
under the section My Details.
Hope that helps and welcome to the forum ![]()
Veritas Numquam Perit
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on 13-08-2019 16:02
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on 13-08-2019 16:02
I don't believe it's possible to change it yourself on PAYG.
You need to call customer services on 4445 for help with that.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-08-2019 08:39
Good morning @filipa, it'd be great to know if you've managed to change your address in the end, and if you need any further help do give us a shout please 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 