WiFi

[Robm1955]

I keep losing WiFi signal while in my own home yet none of my other devices do.

[pgn]

Merry Christmas, @Robm1955.

You don't say what type of handset you have, see here for this issue and Samsung S20, down to an issue with phone software version - make sure your phone is up to date with manufacturer updates: https://community.o2.co.uk/t5/Pay-Monthly/Samsung-galaxy-S20-Wifi-signal/m-p/1459210/highlight/true#...

If you have a weak cellular signal, your phone may have WiFi assist enabled, which is causing it to flip between your home WiFi signal and a weak O2 data signal - again, this depends on your phone make and model:  https://community.o2.co.uk/t5/Pay-As-You-Go/Keep-losing-2-a-day-for-network-when-I-use-wifi/m-p/1585...

Failing that, if it is your own home WiFi signal that your phone is losing connectivity to, check this out:

https://dongknows.com/how-to-fix-wi-fi-dropping-and-disconnection-issues/

Good luck!

[Cleoriff]

@Robm1955 

Have you tried

1) Rebooting your router?

2 Rebooting your phone?

Sometimes the simplest things are the ones which work.😉

[jonsie]

You may need to do a factory reset if none of the above tips help

[RafaC]

Hey @Robm1955 were you able to sort it out?

[Robm1955]

No. I re-booted router, and phone, still no joy. Factory reset is a bit drastic. I've since found out, a friend has the same phone, and is having the same problem. It's a Samsung Galaxy A13.

[pgn]

Does your friend have the same problem in your WiFi or on his, @Robm1955?