disconnected contract,need my number

[Anonymous]

can my number be transfered to payngo after pay monthly got disconnectd,i have been with 02 for 15 years and ive always hjad same number,is tjere anything i can do

[Cleoriff]

There is a help link here regarding keeping your number You will need to ring CS on 202.The email option in the link is no longer available

http://www.o2.co.uk/help/phones-and-devices/how-to-keep-your-mobile-number

Edited to add the landline number to call as I have just realised your phone is disconnected.. 0344 809 0202

[Anonymous · Accepted solution]

It depends how long ago your contract was disconnected.

Follow Cleoriff's advice and call customer service ASAP

[Bambino]

It would also depend on why your number was disconnected. As said, only Customer Service can sort this out for you.