cancel
Showing results for 
Search instead for 
Did you mean: 

charging for data

Anonymous
Not applicable

why O2 charges for data even when you dont need it?  i have wifi and my phone get updates through it.

Message 1 of 5
3,664 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93262 Posts
  • 609 Topics
  • 6985 Solutions
Registered:

Most people want data which is why it's included on most tariffs. If you have a modern smartphone it will always use data in the background. Unless you remain indoors then the phone will connect to data as soon as you are out of range of wifi. There are tariffs with small amounts of data you can go for and there is a basic P&G tariff with no data. Switch off mobile data if you don't wish to use it.

View solution in original post

Message 3 of 5
3,654 Views
4 REPLIES 4

Anonymous
Not applicable

A modern smartphone uses data all the time, albeit usually in small amounts, so if it's not on WiFi depending on what you have installed there will always be data useage - to avoid this you need to turn off mobile data. 

Message 2 of 5
3,661 Views

jonsie
Level 94: Supreme
  • 93262 Posts
  • 609 Topics
  • 6985 Solutions
Registered:

Most people want data which is why it's included on most tariffs. If you have a modern smartphone it will always use data in the background. Unless you remain indoors then the phone will connect to data as soon as you are out of range of wifi. There are tariffs with small amounts of data you can go for and there is a basic P&G tariff with no data. Switch off mobile data if you don't wish to use it.

Message 3 of 5
3,655 Views

MI5
Level 94: Supreme
  • 145204 Posts
  • 635 Topics
  • 27887 Solutions
Registered:
Many people do want data. If you don't it's your choice to take a tariff with low data allowance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 4 of 5
3,651 Views

Cleoriff
Level 94: Supreme
  • 123527 Posts
  • 827 Topics
  • 7477 Solutions
Registered:

@MI5 wrote:
Many people do want data. If you don't it's your choice to take a tariff with low data allowance.

True...have a look here .....(if you come back @Anonymous)

https://www.o2.co.uk/shop/all-tariffs/

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
3,632 Views