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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How can I change the email address my O2 mobile bills come to?

Topic. I would prefer paper bills in the post, but O2 don't do that, with paper bills though, Dad keeps them in a file and knows how much I'm spending each month (and then gives me a 20 minute lecture/rant about how I'm spending too much)

Resolved! Credit Check Problems

I went into an O2 shop yesterday and when they did the credit check they asked me for a second debit card and my drivers licence. I have a drivers licence but I only have one bank account so only have one card. They said they could get around this if...

If you don't want my custom...

Contract coming to an end in 30 days, bought my own handset, want to move to a sim only deal. I called and asked what o2 could do for me- £16, mentioned Tesco and 3 could both do that deal for £10, was told £16 and as o2 already have lots of customer...

Resolved! Email my bill instead of txt

Can I stop my bill coming through as a txt? I'd prefer email because I read them more than my txt which I have a habit of deleting without reading

Resolved! My current number to pay as you go

Hi, I would like to convert my current 02 contract number to pay as you go and continue my contract under a new number. How can i do this? Regards Fakhara

Resolved! Email to SMS service not working?

Is anyone else experiencing a problem with email to SMS notifications not being received? I use this service quite a bit, and have noticed starting today that although the emails are arriving OK I'm not getting the corresponding SMS message. TIA. --D...

Resolved! refurbed or repaired after 14 days

Does anyone know about this situation about repaired or refurbished handsets after 14 days? shorley not on when you pay for a brand new phone and then get given a refurbed unit within a month but you are still paying for the brand new phone. sure ofc...

Resolved! Quitting Pay and Go Go Go

Hey everyone, I recently moved over to Pay and Go Go Go, and frankly I am not at all impressed, so I would like to swap back to Pay and Go. The questions is, how do I do it? I am at a loss to know what to do. Thanks in advance to anyone who can help.

Resolved! Renewal query

Hi,My contract will renew tomorrow and I am able to upgrade my handset which I was just intending to do right now. As a previous PAYG user, my query is, will my current phone continue to work as normal right up until I have turned on the new upgrade?...

Resolved! sms txts to serbia

hi any one know cost of texting to serbia ? are they inclusive of allowance on pay monthly ?

O2

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