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YOU BLOCKED MY SIM CARD NOW I CAN NOT CALL YOU

kubako
Level 1: Joiner
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PLASE I HAVE TALKED TO SUPPORT 4 TIMES noone helped me. I have explaine my situation i no longer live in the UK yet you still sent me a new sim card to my OLD ADDRESS even tho I have updated you not to do it! I pay 17 pounds a month for what? Now i can not use the number which is connected to my bank account, can not make any payments and it's all your fault because your customer support DO NOT LISTEN!!!!!!

my number is [Edited]  but i guess now u can not contact me on it cuz you have blocked it for some reason????????

kubakouk**Personal info** please message me asap i have no idea how to contact support other than calling you which is impossible for me ! 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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@kubako 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Flagged

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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madasaf1sh
Level 76: Forum Legend
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@kubako 

 

Use Skype on a laptop or your phone connected to WiFi and call +44 800 902 0217  

 

Also note they can't send a SIM card abroad and also be aware that if in the EU you can only use for 63days in 180 before paying for calls etc 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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