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Unlock my device to buy things

Dems2001
Level 1: Joiner
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Hi, why cant i buy anything on my mobile??

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Cleoriff
Level 94: Supreme
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@Dems2001 

It will usually be due to a Spend Cap on your account. Guide: Spend caps on O2 

You need to remove it and then you can  use Charge To Mobile to buy digital content on your mobile

https://www.o2.co.uk/charge-to-mobile 

you need to contact O2 about the spend cap.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

@Dems2001 

It will usually be due to a Spend Cap on your account. Guide: Spend caps on O2 

You need to remove it and then you can  use Charge To Mobile to buy digital content on your mobile

https://www.o2.co.uk/charge-to-mobile 

you need to contact O2 about the spend cap.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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