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Spend cap Unexpected charges

Popps
Level 1: Joiner
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on ‎10-05-2024 13:22 - last edited on ‎10-05-2024 14:49 by Community Manager

on ‎10-05-2024 13:22 - last edited on ‎10-05-2024 14:49 by Community Manager

Apparently spent 127.96 over line rental. Cannot access the phone number on website.

Please advise.

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MI5
Level 94: Supreme
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on ‎10-05-2024 15:06

on ‎10-05-2024 15:06

@Popps 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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