Solved: Payment

Dhp1963 · ‎31-10-2022

Hi. I recently took out a new contract and it was agreed that my £20 contract would be reduced to £16 as given a £4 loyalty discount. However I notice this deduction has not been applied

gmarkj · ‎31-10-2022

Check this guide and see if it helps @Dhp1963

Guide: Where is my discount or Extra Data?

If it does not, then we need some more details - like who did you get the contract with (o2 or a 3rd party), did you visit a shop or get a call - before we can help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎31-10-2022

Check this guide and see if it helps @Dhp1963

Guide: Where is my discount or Extra Data?

If it does not, then we need some more details - like who did you get the contract with (o2 or a 3rd party), did you visit a shop or get a call - before we can help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎31-10-2022

@Dhp1963

Check your bolt ons Guide: Where is my discount or Extra Data?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Scam or what.

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