No signal

[Bry2]

I don’t seem to have any signal on my phone. My bill seem to be up-to-date. I can’t make phone calls or receive phone calls. I have Wi-Fi but that’s it. I can’t contact anyone on O2 because I don’t have signal I need this sorted

[Enlli]

We are all customers here and cannot access accounts.

Anything here help 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

You can use social media to contact O2 

Message O2 on

(Facebook) (https://o2uk.co/O2CFB) 
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,,
They should be able to help you.

[MI5]

@Bry2 

You can call using Skype for free Guide: A Guide to Skype 

0800 902 0217

[Oxonian]

@Bry2 

A good starting check, which is described in the guides referred to, is to check you SIM in another handset ; and to try a PAYG SIM from another network, in your 'phone. 

That will help to isolate if its is a handset issue or a SIM/network issue.   

Please let us know how you get on.