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No data service in Europe

Phil-Rowell
Level 1: Joiner
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on ‎16-06-2023 09:39

on ‎16-06-2023 09:39

Why did I not have data in Europe this week

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MI5
Level 94: Supreme
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on ‎16-06-2023 13:09

on ‎16-06-2023 13:09

@Phil-Rowell 

Not much we can do to check if you're back home, but, Some things to try:
Manually search for another network
Reboot the phone
Turn off 5g in network settings
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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