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New sim

Anonymous
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Hi, my daughter gave me her old iPhone, how can I transfer my balance onto a new 02 sim from my old 02 sim
Message 1 of 69
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Anonymous
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Hmmmmm its getting closer to biting the bullet Crazy

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jonsie
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Message 42 of 69
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MI5
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I think it's your only option if nothing else is working....... Smiley Frustrated

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 43 of 69
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Anonymous
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Ok one last Q [maybe] when i've done BTFS d'you think

the Server Error on Play Shop will have gone so i can load apps

Cheers Baza

Message 44 of 69
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MI5
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Yes, It should be as your phone will be back to as new condition.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 45 of 69
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Anonymous
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Gulp!!!!!!!!!!!!!!!!!!!!!!!!

Cheers Baza

Message 46 of 69
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Anonymous
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Hi folks,well the update is as follows,went back to F/S
and your right its now like a new phone,play shop working

great,so i put my sim in phone and all my contacts are there

[bloody L] i got something right,now the down side,apart from

my contacts,and a 16gb sd card,the phones like new,so the

only 2 appa i want are,Whatsapp,and Facebook,loaded

Whatsapp,no probs,loaded Facebook,and the orrible

not enough memory notice came up,now i know the

phone short on memory but is'nt this talking the P**s.

Surely it should take more than 2 apps,

Advice Please

Cheers Baza

Message 47 of 69
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MI5
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Facebook is ridiculously big but you should be able to get it loaded....
I'd take the phone back or send it in for repair as it doesn't sound like it's clearing all the RAM when you did the reset properly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 48 of 69
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Anonymous
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Ok this could be the final update,the phone seems to have settled down

now F/B and Whatsapp loaded,i forced stop on Play Books and it seems

to have helped,you mentioned clearing the RAM, should i do that often

and how do i do it,is it done only by going back to F/S ,anyway a

 HUGE thanks to all that helped me on here,i'll keep popping in

to make sure your all behaving wink

Thanks again Baza

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MI5
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Easiest way is to use an app such as this https://play.google.com/store/apps/details?id=com.piriform.ccleaner&hl=en
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 50 of 69
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