Solved: My bill

Lara92 · ‎27-06-2023

I turned off my data when I was abroad on turkey so I should not be paying £90 for my bill I am not accepting this

gmarkj · ‎27-06-2023

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

(or Payment management number -0800 902 0217 )

If you have no access to a phone then use Skype to call 0800 032 1402

Alternatively message on social media:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎27-06-2023

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202

(or Payment management number -0800 902 0217 )

If you have no access to a phone then use Skype to call 0800 032 1402

Alternatively message on social media:

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Enlli · ‎27-06-2023

Well one of the networks abroad sent charges to O2 and Turkey is expensive.

Phones with the likes of Visual Voicemal, Chat Features etc are known to ignore your data settings.

You need to download your bill and see what the charges are for

We are all customers here and cannot access accounts so you will need to ring O2 or

Message O2 on

they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2