My Sim never arrived

[antonbee]

I ordered a sim-only Pay Monthly on 31 July, I was debited for the month of August, but I still haven't received anything. The tracking number doesn't work on the Royal Mail website.

[madasaf1sh]

@antonbee 

You need to call the sales team on 0800 081 0255 and they should be able to send you out a replacement and credit any time over, but bare in mind you need to allow 7 working days for delivery via Royal Fail.

[antonbee]

7 working centuries. Thanks for this!