Keep number from original O2 sim to new O2 sim

[MartG]

New pay monthly sim. Want to keep original number (existing O2 sim).

[Enlli · Accepted solution]

If you are on the new billing system you can request this through My O2

 if not, contact O2

Guide: Migration & porting into O2  

[Bambino]

@MartG If your current SIM is 5G capable just put it in your new phone. If it isn't you'll need to do a swap: https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide-incl-eSim/ba-p/1060675

If you don't want to do it yourself, call into an O2 store if you have one nearby and they'll do it for you. Be sure to bring photo ID with you.

[MartG]

Thankyou Bambino