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I purchased 500gig of data yesterday but its still not on my phone does it take time

Tintown369
Level 1: Joiner
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on ‎03-04-2024 22:36

on ‎03-04-2024 22:36

I purchased 500gig of data yesterday but it’s still not on my phone, does it take time 

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MI5
Level 94: Supreme
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on ‎03-04-2024 22:58

on ‎03-04-2024 22:58

@Tintown369 

Try rebooting.

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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