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I just want to continue

Hd3
Level 1: Joiner
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O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/05/2024 and we will then move you onto our Standard Pay As You Go tariff. T&Cs http://v.o2.co.uk/G2r5A374

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Bambino
Level 84: Resplendent
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@Hd3 This is a customer community. The O2 Pay & Go customer service number is 4445 from your phone.

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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Oxonian
Level 29: Intuitive
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@Hd3 wrote:

O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/05/2024 and we will then move you onto our Standard Pay As You Go tariff. T&Cs http://v.o2.co.uk/G2r5A374



How did you get that wording @Hd3 ? Have you written it or did O2 ? I did not think that you could cancel a Rolling Plan and revert to Classic PAYG :-  

 

Classic Pay As You Go – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

 

In particular :-

 

Oxonian_0-1714766612396.png

 

 

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