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I have lost my phone

janie1511----
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I have lost my phone and the 24 hour number is closed

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perksie
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If you hold the line it is open 24 hours a day.

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
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If you hold the line it is open 24 hours a day.

http://www.o2.co.uk/help/phones-and-devices/lost-or-stolen-device

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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janie1511----
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Thank you

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perksie
Level 69: Guiding Light
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Let us know how you get on. 

Good luck. slight_smile

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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Anonymous
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Is is possible to trace my phone &/or stop calls. 

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Anonymous
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please help
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jonsie
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Call customer service and get a block put on the account and the handset immediately. It's a 24 hour service but you need to stay on the phone until the end of the IVR  messages.

You can track phones if you have registered and enabled tracking. We need more info to help you with this. What phone is it? 

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Cleoriff
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If you are insured you need to contact your insurance company this morning as well. Hope you managed to get this sorted.

Veritas Numquam Perit

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Bambino
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You should also report the loss to the police and give them the IMEI number if you have it. It should be on the box the phone came in.

I DO NOT WORK FOR O2



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