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Family bolton

Anonymous
Not applicable
I had this on my account but when I've upgraded phone it has been removed. I stated I wanted to keep it but it got removed now I can't re add it neither can cs. Anyone had joy on getting it reinstated still shows up at O2.co.uk/family
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jonsie
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Anonymous
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MI5
Level 94: Supreme
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@Anonymous wrote:
You would need to have a word with customer services.

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes/m-p/834455#M15278

I believe the op is referring to this http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=ref%28O2YourFamily1%29

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Was it a straight upgrade or a new contract out? Did you go through live chat or instore or online to do it?
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Anonymous
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Hi @xbazx were you able to activate it?

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