Solved: Contract got declined

CJME · ‎29-01-2024

Ordered my contract SIM, got declined, I have the money, why?

madasaf1sh · ‎29-01-2024

No one will be able to tell you, but you haven't passed o2's credit, affordability and risk checks... It has nothing to do with you having the money.

Just move on, or if you are wanting to be on an o2 network, look at Tesco Mobile, Sky Mobile, or GiffGaff

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎29-01-2024

@CJME

No one will be able to tell you, but you haven't passed o2's credit, affordability and risk checks... It has nothing to do with you having the money.

Just move on, or if you are wanting to be on an o2 network, look at Tesco Mobile, Sky Mobile, or GiffGaff

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

CJME · ‎29-01-2024

I didn't realise I could b declined 👎👎👎

Enlli · ‎29-01-2024

Common complaint, but as stated nobody knows the criteria. Often they get an account elsewhere

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎29-01-2024

@CJME

Have you had residency in the UK for at least 3 years as that is a common cause for refusal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

Oxonian · ‎29-01-2024

@CJME

You might have failed the identity check.

Are you on the Voters' List (Electoral Register) at your current address ?

O2

Contract got declined

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material