Solved: Cancellation

Anonymous · ‎19-12-2016

hello, i havent used this number in over 6 months maybe even a year why am i still bein charged for it. can you cancel it asap ?

MI5 · ‎19-12-2016

@Anonymous
You will need to cancel yourself by contacting CS on 202.
Help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-12-2016

@Anonymous
You will need to cancel yourself by contacting CS on 202.
Help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎19-12-2016

@Anonymous This is not customer service. If you had a contract with O2 it doesn't stop at the end date. It becomes a one month rolling contract, which you need to cancel yourself. Please follow the instructions set out for you in the link above.

I DO NOT WORK FOR O2

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