1 ACCEPTED SOLUTION
Accepted Solutions
- 144542 Posts
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Nothing we can help with I'm afraid.
It may have been late arriving for some reason so you need to call CS on 202
It may have been late arriving for some reason so you need to call CS on 202
- 144542 Posts
- 634 Topics
- 27716 Solutions
Nothing we can help with I'm afraid.
It may have been late arriving for some reason so you need to call CS on 202
It may have been late arriving for some reason so you need to call CS on 202
- 123039 Posts
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As long as you have all that information then you have nothing to worry about when you ring CS
- 144542 Posts
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Assuming 2 payments were made if a refresh contract?
- 144542 Posts
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CS should have explained why, surely?
- 93252 Posts
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There is no fee for late payment but you do get a default on your credit file and possibly a reconnection fee if the phone is restricted. You need to call 202 first thing this morning and escalate it to a manager if necessary.
