1 ACCEPTED SOLUTION
Accepted Solutions
- 144495 Posts
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Nothing we can help with I'm afraid.
It may have been late arriving for some reason so you need to call CS on 202
It may have been late arriving for some reason so you need to call CS on 202
- 144495 Posts
- 634 Topics
- 27688 Solutions
Nothing we can help with I'm afraid.
It may have been late arriving for some reason so you need to call CS on 202
It may have been late arriving for some reason so you need to call CS on 202
- 123017 Posts
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As long as you have all that information then you have nothing to worry about when you ring CS
- 144495 Posts
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Assuming 2 payments were made if a refresh contract?
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CS should have explained why, surely?
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There is no fee for late payment but you do get a default on your credit file and possibly a reconnection fee if the phone is restricted. You need to call 202 first thing this morning and escalate it to a manager if necessary.
