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Accidentally cancelled direct debit

HJT
Level 1: Joiner
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on ‎28-10-2023 21:28

on ‎28-10-2023 21:28

Hi, 

 

I have accidentally cancelled my direct debit for my smart watch and have been paying it manually via the app. 

please can I set up a new direct debit to the same card and the same date on 15th of each month for £12.99

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MI5
Level 94: Supreme
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on ‎28-10-2023 21:30

on ‎28-10-2023 21:30

@HJT 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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