Access to billing / phone plan etc

[Jackie13]

Hello,

I have downloaded the my O2 app. However, I am having problems trying to log on.

please can you assist.

thank you.

[MI5 · Accepted solution]

@Jackie13 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[Jackie13]

Sorry I wasn’t aware. Thank you. I will give O2 a call.

[MI5]

Welcome