phone charge

[Anonymous]

Why do I get a charge of £0.333 occasionally for a number I use almost on a daily basis ...I am on an unlimited Tariff .. I use the number frequently but this charge pops up against one of the calls now and again..    Can anyone help with this question to give me a better idea of why before I call 02

[Anonymous]

Hi

Some numbers are not included in your Unlimited minutes. They are to Uk numbers and landlines only.

Call charges to Jersey, Guernsey and IoM are excluded in o2's bundles. http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/calls-to-channel-islands/m-p/558854#M55434

Are you calling a Uk number ?

Link to Special Numbers http://www.o2.co.uk/help/everything-else/special-numbers

I would advise to Contact O2 http://www.o2.co.uk/contactus to ask for clarification as to why you get charged and on other occasions no charge is levied.

[MI5]

If you only get charged sometimes there must be an error at the time you get charged or at the time you don't get charged.
What does the number with?

[Anonymous]

Hi @jhgreengrass, how did you get on with this? Let us now if you have any other questions.