on 17-11-2013 15:49
on 17-11-2013 15:49
Hi,
I have this rather perplexing issue, at the moment my Note 2 keeps displaying "not registered on network" when I try to make a phone call or try and text, however I'm able to use my data allowance!
I have done the usual things to try and rememdy the problem:
Changed network mode to GSM - didn't work.
Taken out SIM card, and cleaned it - didn't work..
Taken out SIM card, and placed in another phone - which works!
Check the service status - current problem with mast in my locailty however I did drive almost 2 miles away, and checked the service status which showed no problems, yet still I couldn't call!
Reset my phone - - didn't work!
Spoke to it nicely - - didn't work!
What I need to know is the following:
Thank you in advance of your replies.
Solved! Go to Solution.
on 17-11-2013 16:02
on 17-11-2013 16:02
17-11-2013 15:53 - edited 17-11-2013 16:00
17-11-2013 15:53 - edited 17-11-2013 16:00
Hi ,
Where did you get the Note from ?
Ask O2 Uk Customer Service to reset your account.
Text ACTIVE to 2020, save and reboot the note.
You may need to seek assistance from the manufacturer support site.
on 17-11-2013 16:02
on 17-11-2013 16:02