Connecting to Orange.fr network in France

[Anonymous]

Travelling in France. Can only connect to Bouygues. SIM will not connect to Orange-FR.

Staying in a low coverage area. Cannot see SFR, cannot see Bouygues. can only see Orange-FR (3g) but phone won't allow me to connect "no network access".

Friends have visited - they're on o2 and can't connect either. GiffGaff (o2 network) user can't connect. However a VodafoneUK friend can connect or Orange-FR in this location.

So the problem is not my phone, nor with ORANGE-FR but with o2. How can I resolve this without asking for a PAC and moving to Vodafone. And NO i don't want a local SIM.

[Anonymous]

Hi

How about http://www.o2.co.uk/international/o2-travel

[Anonymous]

that doesnt have any answers to my problem.

[Anonymous]

You already know what the answers are my friend.

[Bambino]

Isn't asking for your PAC and moving to Vodafone just because you can't get a signal in a particular place while you're on holiday a bit rash?

[Anonymous]

No. Because I am not on holiday. I have a house here and spend a lot of time here and people (work) contact me on my UK mobile number.

[Bambino]

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@Anonymous wrote:
No. Because I am not on holiday. I have a house here and spend a lot of time here and people (work) contact me on my UK mobile number.

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Well that isn't what you said in your first post. You said you were traveling in France. If you can't get a signal with o2, then go to Vodafone.

[Anonymous]

So i'm not allowed to travel around while I'm here?
Doesnt make any difference it still doesnt work.

email to a friend currently at Nice Airport and i get this response:

 just tried now in Nice airport and I'm getting 'No Service'. I remember being on Orange loads on previous trips and very little if at all on this one. 

Convinced this is a wider issue with o2 and Orange-FR

[perksie]

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@Anonymous wrote:

Convinced this is a wider issue with o2 and Orange-FR

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I suspect you're right, the problem is getting O2 and Orange to investigate.

There are many posts saying people can't connect in France on here now.

[Anonymous]

I have the same problem with my iPhone 4.  On holiday near Sarlat; the only networks available are Orange and SFR - they appear instantly when I try to manually select a carrier but if I choose either of them I get a "network not available" message.  I know there is a strong signal since my friend who has an Orange UK phone gets a 5-bar connection to Orange FR.  I CAN get a roaming connection with Bouygues, but it is weak and inconsistent in this area, and non-existent at the gîte where we are staying.  Last week, in a different area where all three networks were available, I could connect to Bouygues but not to either Orange or SFR.  My wife has an identical problem on her O2 iPhone.  Just completed an online chat with an O2 guru - profoundly unimpressed - basically his message was that theoretically I should be able to connect to all three networks, he doesn't know why I can't, and . . . tough luck! Last summer, in the same location, with the same phones and same SIMs we had no problem.