so much for O2 next day delivery

[Anonymous]

Ordered my new Note 4 on Saturday around 13.30 & got all their new online t&cs crap done by 14.00, which is all within the 10pm friday - 10pm sunday window for delivery on Monday and nothing has turned up, plus on myO2 it just says 'in progress'.   Yeah excellent service there

[jonsie]

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@Beenherebefore wrote:

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@Anonymous wrote:
Don't worry. If it turns out I'm not getting my phone, you'll hear the language wherever you are.

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Mods ?.......put your earplugs in !..........NOW !!!

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A cacophony of noise heading their way!

[Anonymous]

So I got back on to chat today and Rocky told me they have 'low' stock of the Note 4. In the space of 24 hours that's In Stock, Delay in Dispatch, Out of Stock and Low Stock. Come on O2, at least if you are going to lie to your customers make sure you're all telling the same lie!

[jonsie]

The only consistency is the inconsistency of the the information given to customers....

[Anonymous]

I'm getting angrier & more stressed the more this goes on

[Anonymous]

Me too Lee. Different stories from each person I speak to. Now they are ignoring me!

[Anonymous]

FFS. Satya on chat has just said 'we haven't received the stock yet'

[jonsie]

I wouldn't put any credence at all in live chat, they seem to be on a different planet never mind continent.

[Anonymous]

No phone call so I rang them. This time told the note 4 is out of stock, back in today. I've told them if its not sorted by this time tomorrow then I'm leaving.

[viridis]

Chat just told me they're in stock.

[Anonymous]

Frustrating times @Anonymous

Communication as I've always said is key.