RECENT OFFER OF GALAXY EAR BUDS FOR £1 WITH UPGRADE

[es1957]

Is anybody else having a problem trying to claim the offer of Galaxy ear buds for £1 with recent upgrades.  I have this morning received an email and text telling my code is due to expire on 31/12/23.  The code I received originally was invalid and after 3 previous phone calls to o2 I was told I would receive another code.  I have tried again to contact them about this but even the virtual assistant was closing my conversation without any answer to my question.

[MI5]

@es1957 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: Gift with Purchase  

Make sure you use the link in the text to claim and copy / paste the code.

[pgn]

Lots of bother with that one, so much so the Board Manager has put all info in one place for these deals: Guide: Gift with Purchase  

[Juls-1]

Hi. I'm having the same issues. When contacting 02 I'm told code will be sent in the next 5 - 10 day. Bought my phone back in September and I'm still waiting.

[Enlli]

@Juls-1 

Nothing we can do here as customers

Information and contact details in above posts

[pgn]

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@Juls-1 wrote:

Hi. I'm having the same issues. When contacting 02 I'm told code will be sent in the next 5 - 10 day. Bought my phone back in September and I'm still waiting.

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As per the guide link shared above Guide: Gift with Purchase  - reach out to O2 via social media on any one if Twitter, Facebook or Instagram - and persevere@Juls-1 - link below has the ways for all three platforms.

 Good luck!