@Nanalaaa wrote:
My hubby and I are both with O2 - neither of us received the alarm test. Our daughter was visiting all day who’s also with O2 - she DID receive the alarm test. Very confused as
to why we didn’t receive it.
These are not text messages sent to individual phones. They are network broadcast messages. Two messages are sent, the first to tell your phone to stay connected to the broadcast service and the second the actual message.
If phones were permanently connected to cell broadcast then battery life would be short.
If the phone did not poll the service in the 20 min it was active then you would not get a message. There are many reasons for that. Messaging service being turned off or the phone firmware not being compatible are the top two but there are others.
O2 have no way of knowing which individual phones did not receive a message
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
