Solved: Re: Mast down

Melissa723 · ‎24-02-2023

No signal for over a month, I feel like I shouldn’t have to pay my air time bill for over a month!

MI5 · ‎24-02-2023

You may get a goodwill credit on your account once the issue is fixed.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

Enlli · ‎24-02-2023

If at home use WiFi Calling

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎24-02-2023

@Melissa723

You may get a goodwill credit on your account once the issue is fixed.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

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