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Posts: 27,020
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Registered: ‎29-07-2008

O2 Email/Webmail to close?

[ Edited ]

I don't know what is going on here and I'm not sure I believe it, but a thread has appeared elsewhere saying that O2 Webmail will be closing at the end of the year according to an O2 Web Chat advisor.

 

Maybe Chiara could check this out as people using this service may need to make other arrangements. 

 

http://forums.thinkbroadband.com/o2/4259681-o2-to-close-all-webmail-accounts-by-november-2nd-2013.ht...

 

 

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Level 9: Fired up
Posts: 850
Registered: ‎03-09-2012

Re: O2 Email/Webmail to close?

[ Edited ]

If this is true, I'm going to Plusnet, 12 month contract or not.

 

 

Level 16: Talkative
Posts: 863
Registered: ‎24-04-2013

Re: O2 Email/Webmail to close?

Thanks for highlighting this. I'll raise it with the relevant people, please bear with me until after the weekend.
Posts: 14,094
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Registered: ‎13-08-2008

Re: O2 Email/Webmail to close?

@Chiara any update to this?

iPhone 6s 64gb on 4g 30gb tariff
iPad Air 2 wifi-4g 64gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2016)
Posts: 14,094
Topics: 243
Kudos: 1,224
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Registered: ‎13-08-2008

Re: O2 Email/Webmail to close?

bump now wednesday morning

 

@chiara or @toby

iPhone 6s 64gb on 4g 30gb tariff
iPad Air 2 wifi-4g 64gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2016)
Posts: 44,511
Topics: 387
Solutions: 2,536
Registered: ‎04-01-2009

Re: O2 Email/Webmail to close?

This could be of major significance to many customers. Come on O2, just a simple statement to confirm or deny!

Level 20: Radiant
Posts: 2,217
Registered: ‎07-10-2008

Re: O2 Email/Webmail to close?

This was raised on TBB and is actively being discussed on a forum which I dare not mention here. No doubt it's been raised on other forums as well.

It's now roughly 3 working days since you were made aware of this and I find your lack of response disappointing to say the least for something which could have a major impact on your customers.

Not forgetting that the removal of the email service will necessitate the removal of the email to mobile service which was sold as part of your broadband package. That to me is a major change in my contract to my detriment and obviously you know the ramifications of that.

So, a bit of clarity regarding this issue would be appreciated asap.

#siwy
Level 16: Talkative
Posts: 863
Registered: ‎24-04-2013

Re: O2 Email/Webmail to close?

We're still awaiting for a reply. It's been chased.
Posts: 14,094
Topics: 243
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Registered: ‎13-08-2008

Re: O2 Email/Webmail to close?

@ Chiara

 

As Livechat has stated it as a fact why is this taking so long? It should be yes live chat is correct or No livechat has made it up (yet again false info)

 

This is a yes no answer or has live chat let the cat out of the bag and o2 do not want the truth to be told?

iPhone 6s 64gb on 4g 30gb tariff
iPad Air 2 wifi-4g 64gb refresh
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2016)
Level 16: Talkative
Posts: 863
Registered: ‎24-04-2013

Re: O2 Email/Webmail to close?

@Adam As I said, I am still waiting for information.