Customer services contact details???

[Anonymous]

I have been a loyal o2 customer for 8 years now but would now like to cancel my contract. I have been into the shop and was told I needed to phone customer services. I have rung customer services about ten times over the past couple of weeks and have been on the phone for over an hour each time and still haven't managed to speak to anyone. How can I get in touch with customer services?

[MI5]

Keep trying
http://www.o2.co.uk/contactus

[Anonymous]

The phones will be busier today because of people trying to pre order the latest iPhone 

[jonsie · Accepted solution]

Call 202, option 2 then immediately press zero....

[Anonymous]

Telefonica tooooo Busy to have EMPLOYEE available on CHAT???????

Ohhhhh soooooooooo POOR.

[Anonymous]

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@Anonymous wrote:

Telefonica tooooo Busy to have EMPLOYEE available on CHAT???????

Ohhhhh soooooooooo POOR.

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They are all too busy with this iPhone pre order madness 

[MI5]

Well it is iPhone pre order launch day.
Prob not the best day to be calling.....

[Anonymous]

Still Poor...

Masive profits and know employees available. Cant even contact Telefonica..

[Anonymous]

massive

[MI5]

no