Re: Tu go

Anonymous · ‎22-02-2016

Hope someone can help me, I deleted all the info from tu go ie, messages, call logs.. is there anyway I can retrieve them.. my phone is the only device that I am logged into.. many thanks.

Cleoriff · ‎22-02-2016

Hi @Anonymous I don't think it can be done but will mention @MI5 and @jonsie who use TuGo

Veritas Numquam Perit

jonsie · ‎22-02-2016

Unfortunately they are gone for good, there is no way of retrieving them as there is no backup for TuGo.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎22-02-2016

Can I get in touch with O2 and maybe retrieve the texts through sms? Just some important info in those texts and am pretty bummed if I've lost it..
Thanks for the speedy reply..

MI5 · ‎22-02-2016

Only thingbi can think off is to sign out, delete app and log in again but i ain't hopeful.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎22-02-2016

Okay.. thank you very much.. Al try that..

jonsie · ‎23-02-2016

O2 won't be able to help you though as nothing is backed up on their servers as far as I know.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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