on 11-11-2015 11:56
Hello,
I have Nokia Lumia 610 running WP7.8 on O2 PayAndGo.
In the last week I have been unable to send or receive texts.
Can anyone suggest what the problem may be?
John
on 12-11-2015 09:29
on 12-11-2015 09:29
16-11-2015 00:23 - edited 16-11-2015 00:24
16-11-2015 00:23 - edited 16-11-2015 00:24
Hi OP here,
So I went all the way to the O2 store and got a new SIM, waited 24 hours for it to connect, and managed to send just one text and receive 2 before it stopped messaging!
I contacted customer services, who said to take the SIM out and replace it, which I did, and sent a text and received one. They said "there you go, fixed", I said "I don't want to reboot every time I want to send one text", they said "it's fixed, you won't have to, goodbye".
10 minutes later I couldn't send or receive a text!!!
So where do I go from here? I still think there's a wrong setting somewhere on the phone, quite possibly something to do with MMS.
Any suggestions, pleeeeeease?
John
on 16-11-2015 08:08
on 16-11-2015 08:08
Hi John...now you have a new sim have you checked the message centre numbers again?
http://www.o2.co.uk/help/phones-and-devices/text-message-settings
Veritas Numquam Perit
on 16-11-2015 08:59
on 16-11-2015 08:59
@Cleoriff wrote:Hi John...now you have a new sim have you checked the message centre numbers again?
http://www.o2.co.uk/help/phones-and-devices/text-message-settings
Yes, it's correct.
John
on 16-11-2015 09:30
on 16-11-2015 09:30
on 16-11-2015 11:32
on 16-11-2015 11:32
on 16-11-2015 12:50
on 16-11-2015 12:50
Last resort before you send the phone for repair. Try forcing the phone onto the Vodafone network, it will give an error message. Select o2 again. Switch the phone off, remove and replace the sim card, switch the phone on again and try it.
on 16-11-2015 14:27
on 16-11-2015 14:27
on 16-11-2015 15:11
on 16-11-2015 15:11
on 16-11-2015 16:56
on 16-11-2015 16:56