Solved: Just wanted to say a huge thank you to team o2

Anonymous · ‎21-11-2016

Hi team o2,
Just wanted to say a massive thank you to your team! My phone was stolen on Saturday night and fortunately I nocticed quickly and phoned your customer services and got my phone barred. I don't remember the name of the kind guy that barred my phone for me but he did such a great job the thief couldn't use my phone and it was returned to me. They even seemed to have cleaned it 😛

also a big thanks to your team in tunbridge wells branch as they had to spend a fair amount of time unbarring it. Seriously it was so well barred it wasn't easy for you technician to see how to unbarr. So grateful!

Anonymous · ‎21-11-2016

Good news & our community head @Toby can feed it back for you

Cleoriff · ‎21-11-2016

Great outcome @Anonymous I am sure our head of community @Toby will feed back your thanks....

Veritas Numquam Perit

Anonymous · ‎21-11-2016

Good news & our community head @Toby can feed it back for you

MI5 · ‎21-11-2016

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-11-2016

It was an iPhone 😛

MI5 · ‎21-11-2016

@Anonymous wrote:
It was an iPhone 😛

Oh well, never mind

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎21-11-2016

@Anonymous wrote:
It was an iPhone 😛

Pardon??

By the way @Anonymous welcome to the forum.

If you want to stick around here....feel free to intoduce yourself here http://community.o2.co.uk/t5/Welcome-News/Introduce-yourself-on-the-O2-Community/m-p/1017674#M18901

It's always great to have new members...

Veritas Numquam Perit

Anonymous · ‎22-11-2016

Wow, you must be relieved. Glad you managed to get such a good outcome with it!

jonsie · ‎22-11-2016

Nice to hear about good customer service

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎22-11-2016

Sorry to hear that it was stolen @Anonymous but I'm we could help quickly

If you'd like me to try and find the exact people who helped you, feel free to send me a PM.

Fancy writing a great device review or O2 forum guide? Send me a message!

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