Just wanted to say a huge thank you to team o2

[Anonymous]

Hi team o2,
Just wanted to say a massive thank you to your team! My phone was stolen on Saturday night and fortunately I nocticed quickly and phoned your customer services and got my phone barred. I don't remember the name of the kind guy that barred my phone for me but he did such a great job the thief couldn't use my phone and it was returned to me. They even seemed to have cleaned it 😛 also a big thanks to your team in tunbridge wells branch as they had to spend a fair amount of time unbarring it. Seriously it was so well barred it wasn't easy for you technician to see how to unbarr. So grateful!

[Cleoriff]

Great outcome @Anonymous I am sure our head of community @Toby will  feed back your thanks....

[Anonymous]

Good news & our community head @Toby can feed it back for you 

[MI5]

[Anonymous]

It was an iPhone 😛

[MI5]

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@Anonymous wrote:
It was an iPhone 😛

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Oh well, never mind 

[Cleoriff]

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@Anonymous wrote:
It was an iPhone 😛

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Pardon??

By the way @Anonymous welcome to the forum.

If you want to stick around here....feel free to intoduce yourself here http://community.o2.co.uk/t5/Welcome-News/Introduce-yourself-on-the-O2-Community/m-p/1017674#M18901

It's always great to have new members...

[Anonymous]

Wow, you must be relieved. Glad you managed to get such a good outcome with it!  

[jonsie]

Nice to hear about good customer service

[Toby]

Sorry to hear that it was stolen @Anonymous but I'm we could help quickly

If you'd like me to try and find the exact people who helped you, feel free to send me a PM.