cancel
Showing results for 
Search instead for 
Did you mean: 

HELP! Tariff trouble

Anonymous
Not applicable
I'm currently on the £10 a month tariff, but I've recently moved abroad temporarily. I need to have my phone topped up in order for people to ring me, but I'm not able to use the bundle that I'm buying, so I'm ending up spending £20 a month on a bundle I'm not using and additional credit. There are options to change my tariff, but none to cancel it altogether so that I can just top my phone up £10 and have that ten quid so people can ring me or vice versa. Does anyone know if this is possible?!
Message 1 of 3
1,700 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144410 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
Change your tariff to the big talker. You will keep your £10 top up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
1,696 Views

jonsie
Level 94: Supreme
  • 93248 Posts
  • 609 Topics
  • 6980 Solutions
Registered:
Message 3 of 3
1,676 Views